Brasstown Creek’s Merchandise and Product Warranty policy is
simple. Our Merchandise and Products will be as promised or we will repair
it, replace it, or refund your money, at our discretion.
If Merchandise return is due to product defect, Brasstown
Creek will pay for the return shipping/insurance. For all other returns,
the Customer will pay return shipping/insurance. As information,
Within 30 days of purchase but prior to use, you may return
Merchandise for any reason and we will refund your product cost, less
shipping/insurance. If the reason for the return is product defect, we
will pay the shipping/insurance. In all cases, the Customer must make
prior arrangements with Brasstown Creek before shipping.
After use, our return policy is as follows:
- Our Custom made rods are warranted against defects for two
years from purchase. Rods carrying this two year warranty will be
identified in the product’s description.
- All other rods are warranted against defects for one year
- All other merchandise is warranted against defects for 90
days from purchase, unless otherwise stated.
Special Shipping Note for Brasstown Creek’s Bamboo Fly
Rods: Brasstown Creek’s Bamboo
Fly Rods are shipped to our Customers via USPS Priority Mail, insured and
with Signature Required. Should you need to return one
of our rods, whether before or after use (as described above) it MUST be
properly packed and returned in the same shipping tube it came in (to
protect the rod during shipping) and the package must be insured for the
purchase price, tracked, and require Signature at delivery. We
suggest using USPS Priority Mail. Contact Brasstown Creek before
arranging for any returns.
Brasstown Creek strives to insure that all descriptions,
prices, and all other information developed by Brasstown Creek are correct and
current. But in any event, Brasstown creek reserves the right to correct
errors in price, description, billing and any other information where errors are
found. Brasstown Creek’s liability related to such corrections is limited
to the refund of the customer’s purchase price upon the customer’s return of the
merchandise (if we have already shipped it).
Warranty – Website and Information
Brasstown Creek works diligently to insure
that all information shown on this website is accurate.
But all information can not be guaranteed and opinions are
simply opinions. Brasstown Creek will attempt to quickly
correct any errors brought to our attention; Brasstown Creek has
no liability related to the Customer or visitor’s use of such
Brasstown Creek maintains a list of links which we think our
Customers will find useful. We attempt to check these regularly to insure
the links are still valid. We do not, however, have any responsibility or
liability relating to the content of those links nor to the Customer or
visitor’s use of that information.